Customer Support

We draw the line at kissing your grazed knee better

Technical issues?

If you're having difficulties with our website or eBooks, try the FAQ, as your question may be answered there.

Not sure which book you need?

Try our Which Guide Do I Need? page.

Want to know more about the people behind the penguins?

Read About Us or How to use the eBooks.

Got a different issue?

Send us an email using the button below and we'll get back to you ASAP.

Please note, we cannot offer individualised consultation or medical advice. If you have concerns about your child's health or development, please consult a GP or health visitor.